App Exchange best touchDown to rota Samsung Galaxy note 3 e-mail client

Overview: Samsung has been working to improve its customer's email Exchange and has working in the S4 Galaxy. They took a step back with the note 3, but fortunately NitroDesk TouchDown full vacuum and offers enhanced experience.

(Samsung limited e-mail client)

He detailed my relationship love-hate with note 3 at the beginning of this week and considered returning one of the reasons was the Samsung broken Exchange mail client. Samsung is working well in S4 Galaxy, but for some reason seems to have taken a step backwards in note 3.

Android always has lagged in the provision of a complete email recommended for Exchange ActiveSync solution users like me, while the contacts and the calendar part has been well. Jelly Bean Android native client now is a decent solution, but I can not use my note 3 without roots and a little hacking.

EAS customer of Samsung has frustrated me in the past, mainly with regard to local folders in Outlook. To further explain my problem with the Exchange on Samsung phones, you can see in the screenshot here that note 3 shows me only four additional local storage folders. In fact, I have more than 15 folders and subfolders in my team.

HTC has always done an excellent job with change in their Sense UI and my HTC One give me full access to these local folders. I had full access to these folders when I tried the Galaxy S4 also so I know that Samsung can do well. In an evaluation and my own note 3 is impossible to access the folders that I have available in my account.

(Annotation provides full access)

To access these folders and work with a comprehensive solution for Exchange ActiveSync returned to an old friend, annotation from NitroDesk, that I used in the early days of Android when the native client was terrible or non-existent.

As you can see in this other screenshot, TouchDown gives me full access to these local folders in my note 3. In addition, TouchDown is designed for Exchange and actually gives me an incredible and highly adaptable experience in note 3. So even if Samsung solves your customer's Exchange e-mail I end up sticking with TouchDown for the best mobile experience of Exchange.

Further reading

Matthew Miller began using a pilot 1000 in 1997 and has been writing news, reviews and opinion pieces since then.

Updates on tap for two email marketing service providers

Email marketing continues to be one of the most widely used methods for small-business owners to connect with existing customers, and with prospects. Research from the Radicati Group pegs revenue for this market at approximately $12 billion, and it's expected to surpass $16 billion by 2016.

One of the best-known companies among these service providers, Constant Contact, this week made two significant changes to its platform.

The first big update centers on contact management: essentially, Constant Contact is embedding a much richer set of reporting features into its native contact manager so that small businesses can more closely track relevant interaction information in context.

For example, you can see click-throughs, newsletter opens or event attendance figures within the contact. There's even a new "did not open" reporting capabilities. (Yes, the service is starting to look and sound sort of like a customer relationship management application.)

The other big change is focused on the MyLibrary component of Constant Contact, which is the place where subscribers store images and documents.

This feature now supports Microsoft Word, PowerPoint and Excel document uploads (in addition to PDFs and images). What's more, you can drag and drop images directly from a computer desktop or from within Facebook or Instagram profiles.

There's also a new version of the Quickview mobile app for interacting with MyLibrary; it runs on both Android and Apple iOS. Despite its name, this isn't just a viewer": you can upload documents, edit files names, copy file URLS and so on.

The entry-level version of Constant Contact's email service starts at $15 per month for up to 500 contacts. The company, based in Waltham, Mass., has been around since 1998. It counts more than 500,000 small-business customers.

Constant Contact isn't the only game in town, of course. As I was reading up on these updates, I was pinged by Montreal-based CakeMail, which also offers a service for managing email marketing campaigns. Its offering, called CakeMail 4 is a far slimmer service, with a focus on simplicity and ease of use: it allows contact management and personalized campaigns that can be generated using templates. The service starts at $8 per month, although you can use a sponsored version (you'll have to put up with ads) for free if you have fewer than 2,000 contacts.

CakeMail's private label version is used by more than 350 brands in 40 countries. The Montreal-based company was launched in 2007. 

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